Audiovisual Services Supervisor

Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.  

The Audiovisual Services Supervisor is an integral part of Latham’s Technology & Information Services team. This role will be responsible for supervising, training, and coaching the Audiovisual support staff in our London office and leading them in their professional development endeavors, as well as ensuring that all conference rooms are outfitted with appropriate audiovisual and technology components based on the size of the room and functionality requirements, which include systems for audio and videoconference calls, PC-based presentations, Intranet/Internet wireless connections, and in-room amplification. This role will be located in our London office.

Other key responsibilities include:

• Assisting with projects and initiatives as needed, including quality assurance testing, diagnostics, and systems integration work, and assisting in the development of office-wide implementation plans, including carrying out the plans
• Scheduling and coordinating daily checks of the conference rooms to ensure that all equipment is working properly and coordinating with audiovisual technology vendors and/or other members of the Technology team when repair/maintenance of conference room equipment is needed
• Ensuring that all audiovisual and technology equipment and applications in conference rooms are functioning and ready for use in advance of the start of scheduled meetings (e.g. computers, displays, codecs, etc.)
• Operating conference room equipment when necessary (e.g. starting videoconference calls, setting camera and microphone positions, performing live switching during videoconferences, transitioning through presentations, etc.)
• Promoting and educating employees on current Latham technologies and services via lunch demonstrations, practice group meetings, one-on-one visits, and new hire orientations

We’d love to hear from you if you:

• Display leadership skills (i.e., organising, planning, problem-solving, and decision-making) necessary for effective supervision
• Possess well-developed and professional interpersonal skills, with the ability to interact effectively with people at all organisational levels of the firm
• Demonstrate expert knowledge of conference room technology (e.g. control systems, video systems, audioconference phones, microphones, displays, speakers, etc.)

And have:

• Experience with leading teams ensuring team and individual performance levels meet and exceed customer expectations consistently
• Technology experience supporting AV and VC installations
• A high school diploma or equivalent, preferably an associate-level college degree in a technology-related field

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

• Health insurance as well as group income protection and life assurance
• A pension plan
• Wellness programs
• Employee discounts
• And more!
  
  

Additionally, we have a range of programming including Global Affinity Groups, which are open to all. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.

Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), colour, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.  #MidSenior #LI-AJ1