AV Support Technician

Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.  

The AV Support Technician is an integral part of Latham’s Technology & Information Services team. This role will be responsible for operating and providing technical support for all audio/visual (AV) components and technology equipment in conference rooms, including display types, codecs, microphones, and control systems, while ensuring that all conference rooms are outfitted with appropriate audiovisual and technology components based on room size and functionality requirements, which may include systems for audio and video conference calls, PC‑based presentations, intranet/internet wireless connections, and in‑room amplification. This role will be located in our London office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

Other key responsibilities include:

• Ensuring that all audiovisual and technology equipment and applications in conference rooms are functioning and ready for use in advance of scheduled meetings (e.g., computers, displays, codecs)
• Performing daily checks of conference rooms to ensure all equipment is working properly, and coordinating with audiovisual technology vendors and/or other members of the Technology and Workplace Experience team when repairs or maintenance are required
• Operating conference room equipment when necessary, including starting video conference calls, setting camera and microphone positions, and transitioning through presentations
• Monitoring the firm’s conference room dashboard and proactively ensuring that technology, AV, and videoconferencing (VC) needs are met
• Providing additional end‑user technical support as needed, including laptop connectivity issues, docking, printing, and displaying in conference rooms

We’d love to hear from you if you:

• Possess knowledge of videoconferencing and meeting support technologies, including control systems (Extron, Crestron), video systems, audio conferencing solutions, audio digital signal processors (DSPs), Bi‑Amp systems, microphones, speakers, and projection equipment
• Demonstrate knowledge of Microsoft and Mac technology support as it relates to audiovisual and videoconferencing systems
• Exhibit knowledge of working with information technology (IT) and networking products

And have:

• A high school diploma or equivalent
• An associate’s degree or equivalent in a technology‑related field, preferably
• Certifications from manufacturers, such as Extron or Crestron, and industry organisations, such as AVIXA Certified Technology Specialist (CTS) or CMP, preferably
• Technology support experience with PC hardware and software

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

• Health insurance as well as group income protection and life assurance
• A pension plan
• Wellness programs
• Employee discounts
• And more!

Additionally, we have a range of programming including Global Affinity Groups, which are open to all. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.

Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race, colour, religion, sex, age, national origin, sexual orientation, gender identity, gender expression, marital status, or any other characteristic or condition protected by applicable statute. #EntryLevel #LI-EH1