Guest Services Host

Latham & Watkins is one of the world’s leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture. If you aspire to be the best, and work with the best, this is where you belong.

The Guest Services Host is an integral part of Latham’s Workplace Experience (WE) team. This role will be responsible for integrating people, space, and technology to provide a globally consistent, welcoming, and productive experience wherever you choose to work, while anticipating internal and external guest needs by understanding in-office services and work areas. This role will be located in our London office. 

Other key responsibilities include:

• Front Desk Support
• • Welcoming all personnel and external visitors
  • Registering visitors and coordinating details with building security and administration
• Supporting the daily workflow
  • Anticipating internal and external guest needs by understanding in-office services and work areas
  • Building and maintaining guest profiles to tailor support
• Conference centre/meeting support
  • Coordinating internal and external office events in accordance with local responsibilities
  • Spot cleaning, tidying, and reconfiguring amenity spaces, pantries, cafes, soft seating, and other areas

We’d love to hear from you if you:

• Demonstrate the ability to foster an atmosphere of belonging
• Display the ability to communicate effectively and adapt with ease
• Possess high EQ skills and have the ability to respond with appropriate behaviour
  
  

And have:

• Hospitality or customer service management experience
• High school diploma or an equivalent

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

• Health insurance as well as group income protection and life assurance
• A pension plan
• Wellness programs
• Employee discounts
• And more!
   

Additionally, we have a range of programming including Global Affinity Groups, which are open to all. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.

Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race, colour, religion, sex, age, national origin, sexual orientation, gender identity, gender expression, marital status, or any other characteristic or condition protected by applicable statute. #EntryLevel #LI-EH1